Frequently Asked Questions

Overview

Where is the Conference being held?

The Conference takes place at the Hilton Lake Buena Vista. The Hilton's address is 1751 Hotel Plaza Boulevard, Lake Buena Vista, FL 32830.

Where can I find a schedule of events?

Visit the Agenda page for a schedule of events.

I'm interested in presenting at the Conference? Where can I submit my presentation?

Visit the Call for Presentations page to submit.
 

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Registration

How do I register for the Conference?

Visit the Register page to register for the Conference.

What is the cancellation policy?

If you are unable to attend the conference, we recommend transferring your registration to another member of your team. Please contact us at FCEH@eventpowersupport.com to transfer your registration.

Cancellations must be received, in writing, on or before August 12, 2026 to be granted.  These cancellations will be refunded, less a $50 processing fee. No refund will be granted for cancellations received after August 12, 2026.  Please contact us at FCEH@eventpowersupport.com regarding cancellations.

Who can I contact with registration questions?

For additional questions not listed here, contact FCEH@eventpowersupport.com.
 

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Hotel & Travel

How do I make hotel reservations?

Click here to reserve a room.

Where can I find transportation information and local attraction information?

Click here for details.