Frequently Asked Questions


Where is the Conference being held?
The Conference takes place October 15-17 2024 at the Hilton Lake Buena Vista. The Hilton's address is 1751 Hotel Plaza Boulevard, Lake Buena Vista, FL 32830.

Where can I find a schedule of events?
Visit the Agenda page for a preliminary schedule of events.

I'm interested in presenting at the Conference? Where can I submit my presentation?
Click here to submit your presentation. The Call for Presentations closes on July 1, 2024.


How do I register for the Conference?
Visit the Register page to register for the Conference.

What is the cancellation policy?
If you are unable to attend the conference, we recommend transferring your registration to another member of your team. Please contact us at to transfer your registration.

Cancellations must be received, in writing, on or before September 27, 2024 to be granted.  These cancellations will be refunded, less a $50 processing fee. No refund will be granted for cancellations received after September 27, 2024.  Please contact us at regarding cancellations.

Who can I contact with registration questions?
For additional questions not listed here, contact

Hotel & Travel

How do I make hotel reservations?
Click here to reserve a room.

Where can I find transportation information and local attraction information?
Click here for details.


October 15-17, 2024
Hilton Lake Buena VIsta
Orlando, FL

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